Chimmi said:
has anyone got a reply to these letters or are they just being ignored?
Hello Mr Worthington,
Thank you very much for taking the time to email us with feedback from your experiences in the Hyundai A-League.
Firstly we take you comments on board relating to the behavior of Security at Energy Australia Stadium. This is certainly not something FFA would promote in staff and it is an issue we can take back to the venue who coordinate the Security Contractor for A-League matches.
In relation to streamers or confetti, we understand that Central Coast Mariners have used streamers throughout the season for Club run matches. The aim of the FFA when running matches (which is does for the 2008 Finals Series) is to get consistency across all venues in relation to Venue Terms and Conditions of Entry as well as consistency in Venue Security Standards.
We believe the crowds are fantastic and passionate at matches and not having streamers will not change that enthusiastic family atmosphere. Many venues do not allow streamers at all (nothing to do with the FFA) and those that do including Bluetongue Stadium, charge a large cleaning fee for allowing streamers in. Most venues do not allow drums in at all and make an exception on our behalf for Football matches. Other codes do not have the same luxury.
FFA have also received complaints about streamers, confetti and drums from patrons who would like to just watch the match with their families. Please be assured the decision in this instance is not related to litigation but associated with consistency and the hard task of promoting the game to all fans.
During the off-season a review of the Venue Terms and Conditions and A-League Security Standards will take place across all venues and Clubs.
Once again I appreciate you taking the time to write to us and hope you enjoy the 2008 Finals Series.
Regards
Jacqui Hoban
Events Manager.
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I have not responded as yet, but I will. Passing the buck was expected, and I note the "we can" and not "we will" take this issue up with security contractors etc... But it's something none the less) However by and large it all implies that "we bare no responsibility whatsoever" which strictly speaking may be true in specific regard, however when it comes to the FFA actually governing the league which encompasses such things as negotiating and lobbying for what is felt to be in the best interest of the league and the supporters... then it is incredibly poor response that is quite simply hanging us all out to dry.
That we are trying to make the uniform banning of streamers across Australian football... is a beyond poor response to a complaint about the disallowing of streamers. As to, count your self luck you get a Drum at all, is just plain insulting. And as to letting unreasonable complaints, then drive further unreasonable policies, is simply ridiculous.
Thats what legal departments are for.
I know the jokes about sending "messages" on to Singo have been slung about... But now with them passing the buck that it's essentially Bluetongues fault and we'll be seeking to reign these wild streamer allowing stadiums in - then an email to Singo is actually worth considering??